How Bret Taylor’s new company is rethinking customer experience in the age of AI

image via TechCrunch

April 5, 2024, 5:07 AM

Bret Taylor and Clay Bavor have launched a new AI startup called Sierra. The company is developing a platform that allows businesses to build conversational AI agents that can handle customer service requests, provide product information, and complete other tasks. Sierra has already raised $110 million in funding from Benchmark and Sequoia Capital.

Read original article