OpenAI chairman Bret Taylor lays out the bull case for AI agents

image via TechCrunch

March 4, 2025, 6:06 PM

• •Bret Taylor, the founder of Sierra and OpenAI board chair, believes that AI agents will be as significant as websites or mobile apps in the future.
• •Taylor says that AI agents are better than the alternative and that people actually like them.
• •Taylor believes that AI agents will help companies shrink the costs of customer service and improve the consumer experience.

Bret Taylor, the founder of Sierra and OpenAI board chair, believes that AI agents will become as significant as websites or mobile apps for brands. He thinks that these agents will be able to understand how we speak and make our interactions with technology effortless.

Read original article