Windows 11 user has 30 years of 'irreplaceable photos and work' locked away in OneDrive - and Microsoft's silence is deafening

image via TechRadar

June 18, 2025, 5:30 PM

• •A Windows user lost 30 years of data stored on OneDrive after their Microsoft account was locked without warning.
• •The user reported experiencing a lack of communication and support from Microsoft, leading to frustration.
• •The incident highlights potential issues with relying solely on cloud storage for data migration and the importance of multiple backups.
• •Microsoft is facing criticism for its handling of the situation, with accusations of corporate negligence.

A Reddit user reported losing access to 30 years of data stored on OneDrive after their Microsoft account was locked, with no apparent recourse. The user described a frustrating experience trying to resolve the issue with Microsoft, receiving only automated responses and lacking human support. This incident underscores the importance of having multiple backups and the potential risks of relying solely on cloud storage. Critics are accusing Microsoft of corporate negligence in its handling of the situation.

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