US bank discloses security lapse after sharing customer data with AI app

image via TechCrunch

May 12, 2026, 4:36 PM

• •Community Bank disclosed a cybersecurity incident.
• •Customer names, dates of birth, and Social Security numbers were exposed.
• •An unauthorized AI-based software application was the cause.
• •The bank is evaluating affected customer data.
• •Notifications will be sent in accordance with relevant laws.

Community Bank, operating in Pennsylvania, Ohio, and West Virginia, experienced a cybersecurity incident that exposed customer data, including names, dates of birth, and Social Security numbers. The bank revealed in an SEC filing that an unauthorized AI-based software application caused the data exposure. The bank is currently evaluating the affected customer data and will send notifications as required by law. The exact details of the incident, including the number of affected customers and the AI application used, remain undisclosed.

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